Cookie Policy

Policy last updated: 29 January 2023

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

This website is operated by Nu-Kleen Services Limited (company number 10482847) trading as Nu Group.

Our website

This cookie policy only relates to your use of our website,

Our website may link to other websites operated by us, and these websites may also use cookies or similar technologies in accordance with their own policies.

We may also link to other websites owned and operated by certain trusted third parties to make additional products and services available to you, or direct you to our social media pages. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to other websites operated by us, or third party websites, please consult their policies as appropriate.


A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device and store some information about your preferences.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or

Consent to use cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for the proper operation of our website.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking the option at the bottom of this page. It may be necessary to refresh the page for the updated settings to take effect.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential for a website to work) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you. Our contact details are shown below:

Tobacco Dock,
The Dock,
Tobacco Quay,
Wapping Lane,
London, E1W 2SF

Tel: 0208 594 0800

Changes to this policy

This policy was published on 29 January 2023.
We may change this policy from time to time, when we do we will inform you via email or notification on our website homepage.

Cookie Management For This Website

You can view a list of any cookies we use on this website and manage your consent preferences using our cookie preference tool.
Launch Cookie Preference Manager

Contact Us

The Nu Group, 29 Hornsby Square,Southfields Business Park,Basildon,Essex,SS15 6SD

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