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Case Study

Being a preferred supplier takes dedication, hard work, and great engagement

Being a preferred supplier takes dedication, hard work, and great engagement ThumbNail

We have found through years of experience that a friendly, honest, engaged team deliver the best service at all times.

Background

Our team have been the preferred supplier at the iconic Saatchi Gallery for many years now. The Saatchi Gallery aims to provide an innovative forum for contemporary art and its annual visitor numbers now exceed 1.5 million, with over 2000 schools a year organising student visits. It is therefore essential to provide them with the best service to keep the gallery running smoothly.

The Challenge

Cleaning the Saatchi Gallery involves various different specialist techniques. The correct equipment is required to ensure the authenticity of the artworks remains intact. For example, using perfumed cleaning products can be detrimental to the artwork as it may react negatively and alter the original piece.

The Solution

We use only clean micro fibre cloths for cleaning around the artworks and refrain from using any liquid form of cleaning products that could also potentially damage the artwork.

The Saatchi Gallery has Dinesen flooring, which we specialise in. We ensure the floors are cleaned using the correct type of soap and take great care and caution in our work to avoid any damage.

To uphold our reputation with the Saatchi Gallery we keep our staff up-to-date, with frequent training so they are able to provide the very best service.

Benefits

In this industry not everything can run smoothly 100% of the time and we pride ourselves on having the knowledge, expertise and willingness to get things back on track immediately. The manager of the Gallery has a fantastic relationship with our Operations Manager, Scott Knowles. When things don’t quite go to plan, we will go above and beyond to resolve the issue.

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I always find their approach to all our events to be professional, understanding and their attention to detail is second to none. Nu Kleen’s staff are always friendly, approachable and hard working.

Nu Kleen have never let me down and they will be my continued preferred supplier moving forward, I would highly recommend their services for anybody looking for a reliable, hardworking and dedicated company.

Lesley Strang, Event Production & Site Services, Common People in Oxford and Bestival

I just wanted to send Nu Kleen thanks for all the hard work at our first game at Wembley. Everything went really well and as always we are very grateful for Nu Kleen’s help with making everything look good.

Project Manager, NFL Games, Wembley

Incredibly impressed with the waste management both in and around the site. A huge thank you for all your continued hard work.

Amy Rowe, Producer, Secret Cinema

They were a brilliant team, worked non-stop despite the challenging weather! This is the first time in four years that we have been happy with our cleaning team…

Lovely to work with such a smiley, friendly and professional team - we have asked you to come back again next year, please put it in the diary!

Helen Court, Senior Producer, Festival of Speed

It was a pleasure working with you and your team, at Tobacco Dock during judging week at this year’s Decanter World Wine Awards. Thank you for all your hard work and for contributing to the success of the event.

Pauline Dubreuil, Awards Events Manager, Decanter World Wine Awards

I just wanted to say that I was very impressed with your work on Dream Don’t Sleep.

Alice Favre, LWE, Dream Don’t Sleep Event

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